HomeHubZone ™

> Getting Started

Installing the software

• Installation Instructions
• Get software working on a new device
• Troubleshooting Help for Installation Issues
• Android minimum version
• Minimum Version for using IE
• iOS Support

Creating a new inspection

• Methods for Using the Software
• How can I create a new inspection?

Configuring User Information

• Registering under a different email address
• Creating an account
• Password Restrictions
• Adding user and company information
• Upload logo
• Adding licensing and/or accreditation

Changing Labels and Preferences

• How to create a TREC compliant report
• Changing concern significance values

Optional Content for Report

• Overall summary on condition of home in inspector's words
• Hyperlinks on concerns
• Phrase in the footer
• Inspection fee
• Signature on report
• Include appliance manuals

See all 7 articles

Configuring Integration

• Points of integration

How To

Managing Photos

• Delete a photo

Create an account

• Steps for creating an account
• Update User Information

Add and delete inspections

• Restore a Cancelled Inspection
• Cancel an Inspection
• Steps for creating a new inspection

Edit address

• Edit the address of an inspection

Change a room

• Move a concern
• Add a Room
• Rename a Room
• Delete a room
• Change the display order of room types

Add or edit descriptions

• Add a room location
• Adding and editing description definitions
• Change Default Property Information Settings

Review Inspection

• Inspection Review

Find things

• ★ Find old inspections
• Find an Item

Export photos and videos

• Export Photos and videos

Entering Inspection Results

Creating a new inspection

• How can I create a new inspection?
• Steps for adding a room to an inspection
• Handle the inspection of Commercial Properties: Office Space and Other
• Handle the inspection of Commercial Properties: Multi-Unit

Systems, Items and Areas (Rooms)

• Shared Items vs. Equipment
• How do I report a 2nd HVAC system, and how do I report a 2nd water heater?
• Changing item status values
• Inspect an Outdoor Entertainment Area
• Inspect a Pool
• Add a Room

See all 9 articles

Item Status and Problem Significance

• Information about Problem Significance
• Change the status of an item
• Information about Item Status

Property and Item Descriptions

• Editing Item Descriptions
• Edit property descriptions

Concerns

• Add a concern
• Edit a concern (once applied to an inspection)
• Edit a Concern (from the list of concerns)
• Set Concern Location
• Add a Positive Observation
• Remove a concern from a property

See all 7 articles

Pictures

• Upload All Images
• Including property and room photos in the Inspection Report
• Upload property photo from Android gallery
• Caption on photo
• How do I upload my pictures? (Old version)
• Download / Save Photos

See all 12 articles

Disclaimers

• Where do disclaimers show in the report?
• Delete a Disclaimer
• Edit a Disclaimer
• Add a Disclaimer

Reinspecting a property

• How do I do a reinspection

Web Only Features

• Web Only Features

Synchronization to the Server

Information about synchronization

• What is synchronization?
• Track sync progress
• Reset your sync
• Downloading data (sync) from the server

Multi-Inspector

Add and remove users

• Adding a new user
• Add an existing user to my company
• Remove a user from my company

Other multi-inspector

• Features that require admin priveleges
• Adding administrative privileges to a user
• Multiple Inspectors working on the same inspection
• What settings can non-admin users change
• Revoking administrative privileges from a user

iOS App

iOS App

• ★ What is different between the Android App and the iOS App (iPhone and iPad)

Integration

ISN Integration

• ISN Integration Settings
• Setting up integration with ISN
• Property Descriptions from ISN
• Posting to ISN

About MLS Integration

• What information is added from the MLS

RecallChek Integration

• Overview of RecallChek Integration
• How to add RecallChek credentials
• Set up RecallChek
• Find your RecallChek Login and Password
• Send Data Plate Pictures to RecallChek

Upgrading and Versions

HomeHubZone Version

• Changing your HomeHubZone version

Upgrade instructions

• Google Play API
• Tablet Software Upgrade

Reporting

Report Contents

• Make HomeHubZone report look like my current report
• Attach documents
• Exclude suggested action
• Add text to executive summary
• Footer Contents
• Header Content

See all 18 articles

Previewing a report

• What can I edit in preview?
• Clear locations from an item while viewing the report
• Previewing a Report

Editing a Report

• How do I change the company name that shows up on report cover?
• Can I edit the report once it is created?

Sending Inspection Report

Adding buyers and other contacts

• Add a contact to an inspection
• Add a buyer to an inspection

Sending Inspection Report

• Share a sample report
• Buyers and agents forwarding reports
• Changing the Inspection Date
• Posting inspection report

Resending a Report

• How can I send a corrected report?
• Resending a Report

Marketing Resources

Homebuyer Extras

• Buyer Experience

Settings

Settings for Both the Application and the Report

• When I specify a contract in the settings, where does that show up?
• Adding a logo
• Report Summary Significance Label Settings
• Report Summary Significance Grouping Settings
• Report Legend Status Text Settings
• Process Options/Room Order Display Settings

See all 8 articles

Announcements

Announcements

• How do I see HomeSavingsZone like my buyer would see it?
• April and May New Features
• Report Posting Required (as of 4/12/16)
• New Features You Will Love!
• When will you have an iOS version?
• Support for iOS and Windows tablets

See all 7 articles

Getting Support and Training

Getting Help

• Support Hours
• Getting live help
• Getting help online

Videos

• ★ Videos

Submit an idea for a feature

• Submit an Idea from the Android
• Submit an idea from the Web App

Troubleshooting

Tools for troubleshooting

• Saving a picture to the gallery